@TeamYouTube hey so for the past 4 months all of our subscribers message me telling me they do NOT get any notification about our videos anymore even though the bell is turned on . Can you fix this please it has been going on for months now
Thanks for reaching out. Just to confirm, are your subs reporting that no notifications are sending or that your videos aren't showing up in their subs feed? Appreciate the details.
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The notifications do not send out when we post ! Thanks
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Thanks for the info. Have you checked if you've selected 'Notify subscribers' under advanced settings when you publish your videos? Also, your subs can check their account and notification settings: https://yt.be/help/AKer . Hope this helps.
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