@TeamYouTube I am unable to log into my GTSH Productions account and I have no idea what’s wrong. It is the same email as another account but it isn’t showing up.
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Replying to @GTSHProductions
That's odd. What device are you using? Do you see any error message? Share screenshots without revealing your personal info, we'll take a look.
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Replying to @TeamYouTube
So the first email has two accounts, my regular account, and my GTSH Productions account, but my GTSH account can’t be accessed. Earlier this morning, I was logged out of the account on my phone and I haven’t been able to access it sincepic.twitter.com/jLAw6iwAhg
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Replying to @GTSHProductions
Thanks for the screenshot. Try removing the account from your device and re-add it to see if that helps. Also, sign in to your account on a different device and check if you're able to see the second account. Keep us posted.
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Replying to @TeamYouTube
I don’t have any other devices but I tried removing the account and my channel still wasn’t showing up. Also my profile picture has been deleted
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Thanks for the info. We're passing this along to the team. Appreciate your patience.
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