@TeamYouTube why can't I change my background and profile picture?
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Replying to @AshtonCrenshaw
Thanks for reaching out. What device are you on? Also, share a screenshot of the error message if any. Keep us posted.
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Replying to @AshtonCrenshaw
While you may not be able to do this from the YouTube app, you can use a browser. Also, try clearing the browser's cache & cookies to see if that helps. Let us know.
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Replying to @AshtonCrenshaw
Glad to hear it's fixed. Reach out if you have any further questions. Thanks!
3:04 PM - 16 Jul 2019
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