Thanks for reaching out. After a channel is reinstated, it might take 24-48 hours for all the comments to be up again. If you still don't see them, please reach out to us and we'll do our best to help.
-
-
-
-
Replying to @TeamYouTube
The comments are back up. I do have 1 more issue though. Some videos that I had uploaded in HD quality have downgraded to 360p and it doesn't look they will change. Is that going to stay forever or is there a fix? Thanks.
1 reply 0 retweets 0 likes -
Replying to @cTRzBBYc
It'd take some time for our system to update. If it isn't, share the video URL's and we'll take a look.
0 replies 0 retweets 0 likes -
Replying to @cTRzBBYc
Thanks for the video URLs. Please give it another 24 to 48 hrs to see if the videos play in HD. Let us know.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
They have not updated, all videos still at 360p.
1 reply 0 retweets 0 likes -
Replying to @cTRzBBYc
In this case, you may want to remove/delete the video and upload again. We're working to improve this! If you prefer to wait for availability of HD, you can upload your video as unlisted and make it public once that resolution is available.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Deleting and uploading again is not really an option for me.
1 reply 0 retweets 0 likes
Noted. To help the right team look into this further, could you send feedback from the account/device experiencing the issue? Here's how: https://yt.be/help/feedback . While you may not get a direct response, we do review everything and use the details to investigate and fix issues.
-
-
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.