@TeamYouTube I have an issue with my channel, can you please help?
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Replying to @svlxh
We'd like to help. Mind sharing more specifics about the issue? Keep us posted.
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Replying to @TeamYouTube
Also, I can't even get my Silver play button for my youtube channel. When I contacted support, they gave me different answers. The first answer was that I didn't follow the criteria. This made no sense because I have no real strikes on my channel or anything.
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Replying to @svlxh @TeamYouTube
The second answer was that supposedly "I didn't reach 100k subs" and that when I do I can get the award code. I have 100% legitimate subscribers, and have never bought any subscribers at any point in time. I have accumulated over 13M views throughout the past 3 yearspic.twitter.com/2qVXo1rS2U
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Replying to @svlxh @TeamYouTube
I EVEN contacted YT through twitter just like this before about my award, and I never got a response back
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Replying to @svlxh
Thanks for the info. We recommend you to check your spam/junk folders to see if you've received any email about your appeal. Also, could you share the case ID of your conversation with our CS team? Keep us posted.
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Replying to @TeamYouTube
For the case ID for that specific conversation in the screenshot, I can't seem to locate it. But I have this one (2-1905000026985), where I previously contacted YT about the award.
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Replying to @svlxh @TeamYouTube
And, I have already checked everywhere in my email for the results of the appeal, and there is no email.
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Replying to @svlxh
Thanks for the details. We've passed it along to the team and will get back to you once we receive an update.
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Replying to @TeamYouTube
Wait for both situations right? The award and the warning right?
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We're yet to hear back. Appreciate your patience.
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