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Replying to @TristenRoddenb1
We'd like to look into it. Have you tried setting up your device level notifications with these steps: https://yt.be/help/AKer ? Keep us posted.
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Replying to @TeamYouTube
Thank you for the reply, from what I can tell, I have followed all of the steps (I double and triple-checked) and I still cannot find the video in my inbox. Typically, I will find the video in my inbox after receiving a notification and an email (with a notification)
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Replying to @TristenRoddenb1 @TeamYouTube
In this case, that did not happen and, when I found the video in my subscription feed, I was confused as to why I wasn’t notified.
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Replying to @TristenRoddenb1
Thanks for the info. Mind following us so we can share next steps over DM? Let us know once you have.
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Thanks for following us. We've sent you a DM.
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