@YTCreators @YouTube my subscribers who have hit the notification button are not getting notified??? Every week they ask me why it’s not working. I’ve checked all my settings and so have they. What’s the issue?
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Replying to @jessdoesathing
Thanks for reaching out. Make sure you select "Publish to Subscriptions feed and notify subscribers" before publishing your videos. Also, could you check with your subs, if they've selected "all" notifications instead of "occasional"? Keep us posted.
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Replying to @TeamYouTube
I have "Publish to Subscriptions feed and notify subscribers" checked on all my videos and my subscribers have all notifications selected and are still not receiving notifications for my uploads.
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Replying to @jessdoesathing
Thanks for trying the steps. Mind following us so we can share next steps over DM? Let us know once you have.
7:25 PM - 14 Jul 2019
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