@TeamYouTube I'm having problems with a couple of my uploaded videos stopping/buffering after a certain time period?! It is affecting the views on the video and I'm getting comments from people, they can't view it. I've tried to watch video on other devices but it still stops!
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Video 1: https://youtu.be/EHB2eF4IFTE You can see that I plays fins at the beginning and the loading bar progresses but then after a certain time the video stops loading and begins buffering? I've let the buffer sit for 60secs but still won't play? Same issue on WiFi and mobile data!pic.twitter.com/oHkGn1tlAW
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Video 2 https://youtu.be/PbL33WwZYVg Same issue as other one. Works for a certain time and then stops loading and buffers! Once again doesn't work on WiFi or mobile data. You can see the progress bar on one image but on others the video catches up and stops playing but don't know why?pic.twitter.com/rYcKAdfaQN
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Also a quick image of a comment on the Alcatel videopic.twitter.com/tEIfn3uqHZ
Thanks. Twitter will use this to make your timeline better. UndoUndo
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So far I've tried all my videos and these two seem to be the only ones not working properly? Again I've reset my phone, cleared youtube app cache and reset my WiFi router but no luck with it?!
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Any updates on my issue?!
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We'd like to help. Try uninstalling the app updates > restarting the device > re-installing the updates to check if that makes a difference.Let us know how it goes.
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