Just to confirm. Are you trying to switch from your brand account to your personal account? Or is it something else you're trying to do? Keep us posted.
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Replying to @TeamYouTube
Oh no no, i just wanted to log into my old personal account, but is says the action isn't allowed, i think i might be banned but im still getting emails to thst email?
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Replying to @mental_ac
Thanks for the info. What device are you on? Let us know and we'll take it from there.
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Replying to @mental_ac
Thanks for the info. Could you try uninstalling the app updates > restart the device > install the updates again and check if that fixes the issue? Keep us posted.
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Replying to @TeamYouTube
Still says the action isn't allowed, also this isn't new, it's said this for a while now.
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Replying to @mental_ac
Hmm. Mind sharing the channel URL that is connected with the account you're unable to access? Appreciate it.
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Replying to @TeamYouTube
As im not allowed to log in, i don't think i can access that. Sorry.
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Replying to @mental_ac
Hmm, could you share a screenshot of the email you've received and also try searching for the URL from the same email? Keep us posted, this will help us understand better.
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Replying to @TeamYouTube
Here's the image, i just thought it would be worth noting i cant find my channel when searching either, this is what makes me think i got banned, but i'm not sure why?pic.twitter.com/4W4KDOOHk6
1 reply 0 retweets 0 likes
Thanks for sharing the screenshot. This email is in regard to the recent policy update. However, in order to look into the issue further, we'd need the channel URL. Also, let us know if you're able to sign in using a different device. Keep us posted.
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