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    1. Trizephyr‏ @trizephyr Jun 17
      • Report Tweet

      @YTCreators Hey youtube, I am having a problem where all the HD videos on my channel before a specific date were removed. I can only see them in 360p. Is there any way I can get help with this? We are a small channel but it's footage from 10 years of stand up comedy.

      1 reply 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube Jun 17
      • Report Tweet
      Replying to @trizephyr

      We'd like to look into this for you. Mind sharing the video URLs of the videos you're referring to? Thanks.

      1 reply 0 retweets 0 likes
    3. Trizephyr‏ @trizephyr Jun 19
      • Report Tweet
      Replying to @TeamYouTube

      Sure! Here are a few https://youtu.be/0bCVFhh7DvA  https://youtu.be/JnJ7ObxEgdY  https://youtu.be/8_c8Syev90U  There are a lot more than this (several hundred videos) but these ones exhibit the problem. They were uploaded in HD but no longer available.

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube Jun 19
      • Report Tweet
      Replying to @trizephyr

      Thanks for the info. We see that few of your videos are available in HD. Also, could you try toggling the video privacy settings for the videos in question from public to private/unlisted and vice versa, to see if that makes a difference? Let us know.

      2 replies 0 retweets 0 likes
    5. Trizephyr‏ @trizephyr Jun 20
      • Report Tweet
      Replying to @TeamYouTube

      For context, our channel was deleted by youtube a while back because of some unspecified content-related issue. We never learned what had caused the channel's removal, but it was corrected suddenly after a few weeks. Once it was restored, this problem appeared as well.

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube Jun 20
      • Report Tweet
      Replying to @trizephyr

      Thanks for the context. Checking on this for you, stay tuned.

      5:55 AM - 20 Jun 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Trizephyr‏ @trizephyr Jun 25
          • Report Tweet
          Replying to @TeamYouTube

          Hey YouTube, i never did hear anything back from this. Were you guys ever able to solve the problem? There is lots of lost footage we would love to recover. Our program is 10 years old.

          1 reply 0 retweets 1 like
        3. TeamYouTube‏Verified account @TeamYouTube Jun 25
          • Report Tweet
          Replying to @trizephyr

          Looks like our team is still looking into it and we'll update you once we know more. Appreciate your patience in the meantime.

          2 replies 0 retweets 0 likes
        4. 1 more reply

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