@youtubemusic how to get support?
That's strange. Just to confirm, are you signed in to the right account that you've subscribed to YouTube Music? Also, have you uninstalled the app (this might delete the data saved for offline viewing)? Let us know.
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Yes I’m signed to the right account and no did not uninstall it
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Hi. Are you able to help me or do I need to switch to other provider to have better service
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Sorry for the trouble. We've sent you a DM with more info.
End of conversation
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