@YTCreators @TeamYouTube Is there something wrong with the CC features? Some of my videos and other creators videos aren’t loading the CC? Can you please help??
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Replying to @UrFavChristina
While we can't get into specifics, we'd like to know more. Are u able to add them or just not able to see them? Keep us posted.
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Replying to @TeamYouTube
Just not able to see them and they’re not uploading...
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Replying to @UrFavChristina
Thanks for confirming. What happens when you try uploading CC, do you see any error messages? Mind sharing a screenshot of what you see? Keep us posted.
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Replying to @TeamYouTube
Yes, my last 4 recent videos are saying “No captions available” I haven’t done anything different and I know other YTers are having the same issue.pic.twitter.com/acufauZvam
1 reply 0 retweets 1 like
Thanks for the screenshot. We recommend you contact our Creator Support team, they may be able to help you further. Here's how you can contact them: https://yt.be/help/TT2M . Hope this gets resolved.
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