@TeamYouTube , why am I not getting notifications for my favorite channels? In particular @OnEdgeOfWonder notifications have not come up for live shows EVER. Please fix this. I feel it's important to mention I'm have your premium service. Absolutely unacceptable!
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Replying to @Babcia1755
We're here to help. What device are you on? Are you signed into the account subscribed to the channel? Also, try the steps mentioned in this Help Center article: https://yt.be/help/AKer . Let us know how it goes.
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Replying to @TeamYouTube
Yes, all of these have been confirmed on correctly. Please fix!
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Replying to @Babcia1755
Thanks for the info. Just to confirm, have you opted in to receive 'all' notifications or just 'personalized'? Keep us posted.
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Replying to @Babcia1755
Thanks for the screenshots. Just to confirm, have you checked if you've opted to receive "all notifications" on the channels you're referring to while clicking the "bell icon"? Learn more about the new bell settings in this video: https://yt.be/help/ccj9 . Let us know.
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Appreciate your efforts. Mind following us to discuss further steps over Dm? Let us know once you have.
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