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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. Google Nest‏Verified account @googlenest Jun 13
      • Report Tweet
      Replying to @DanielBeaurega6

      Thanks for the details. Is YouTube Music set as your default music service? Here's how you can listen to your playlists: http://goo.gl/TZbYNn 

      1 reply 0 retweets 0 likes
    2. Daniel Beauregard‏ @DanielBeaurega6 Jun 13
      • Report Tweet
      Replying to @googlenest

      This is how I have YouTube Music set in Google Home app. Is that correct? Also, regarding the list you linked. When I say: "hey Google, play my Epic Rock Music playlist." It plays a random playlist off of YouTube music and never my saved playlist. That happens with all of them.pic.twitter.com/SMqs9rAJXd

      1 reply 0 retweets 0 likes
    3. Google Nest‏Verified account @googlenest Jun 13
      • Report Tweet
      Replying to @DanielBeaurega6

      That's right — thanks for the screenshot. You want to make sure you're using the same email for both YouTube Music and your Google Home Max. You could try resetting your device to its default settings: http://goo.gl/QFbpaj 

      1 reply 0 retweets 0 likes
    4. Daniel Beauregard‏ @DanielBeaurega6 Jun 13
      • Report Tweet
      Replying to @googlenest

      The device is definitely using the same email as my YouTube Premium account. I'll try resetting the assistant and see if that works. Ty.

      1 reply 0 retweets 0 likes
    5. Google Nest‏Verified account @googlenest Jun 13
      • Report Tweet
      Replying to @DanielBeaurega6

      Sure thing — let us know how it goes.

      1 reply 0 retweets 0 likes
    6. Google Nest‏Verified account @googlenest Jun 15
      • Report Tweet
      Replying to @googlenest @DanielBeaurega6

      Hey Daniel, we're checking back in — how's it going with your Google Home Max? Have you had a chance to try doing the steps above?

      1 reply 0 retweets 0 likes
    7. Daniel Beauregard‏ @DanielBeaurega6 Jun 15
      • Report Tweet
      Replying to @googlenest

      Wow, haha, wth? You're following up with me? That's amazing! Thank you so much. Re: the home. Did two resets between yesterday and today and unfortunately I still can't call up a personal playlist. I've put in a good 5 hours at this point and I'm stumped.

      1 reply 0 retweets 0 likes
    8. Google Nest‏Verified account @googlenest Jun 15
      • Report Tweet
      Replying to @DanielBeaurega6

      You're welcome! You've done great going through the steps with us. We'd like to isolate this further — are you able to request and play a specific song? Also, could you try requesting your playlist using the Google assistant on your phone?

      3 replies 0 retweets 0 likes
    9. Daniel Beauregard‏ @DanielBeaurega6 Jun 15
      • Report Tweet
      Replying to @googlenest

      None of those will ever call up

      1 reply 0 retweets 0 likes
    10. Google Nest‏Verified account @googlenest Jun 15
      • Report Tweet
      Replying to @DanielBeaurega6

      Got it! Since this is happening on other devices too, we'd suggest reaching out to our friends @TeamYouTube to check on this further. We hope they'd hop in soon.

      1 reply 0 retweets 1 like
      TeamYouTube‏Verified account @TeamYouTube Jun 15
      • Report Tweet
      Replying to @googlenest

      Thanks for tagging us. @DanielBeaurega6 Mind following us so that we can take this over DM? Let us know once you have.

      5:44 PM - 15 Jun 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Daniel Beauregard‏ @DanielBeaurega6 Jun 15
          • Report Tweet
          Replying to @TeamYouTube @googlenest

          Haha, you guys are amazing. Followed!

          1 reply 0 retweets 0 likes
        3. TeamYouTube‏Verified account @TeamYouTube Jun 15
          • Report Tweet
          Replying to @DanielBeaurega6

          Thanks for following us. We've sent you a DM with more info.

          0 replies 0 retweets 0 likes
        4. End of conversation

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