Thanks for trying those steps. We'd recommend sending us a feedback report directly from your YouTube account with these steps: https://www.youtube.com/tv_feedback . You may not get a direct response, but we do review everything to investigate and fix issues.
That's strange. If you're using a desktop, try signing out and signing back in. Also, clearing your browser's cache and cookies often fixes such issues. If app, try uninstalling and reinstalling the app. Let us know how it goes.
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