We haven't seen any such reports. Could you ask your subs to reach out to us so we can look into this and help better? Thanks.
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Replying to @TeamYouTube @Lovleeesazy
I’m her subscriber,I couldn’t see the like button or the comment section
@TeamYouTubepic.twitter.com/nMWsmWeg7A
2 replies 2 retweets 2 likes -
Replying to @suprithasonu55
We'd like to help. If you're using an Android device, uninstall the app updates > restart the device > reinstall the app. If you're on an iOS device, uninstall the app > restart the device > reinstall the app to see if that fixes it? Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube @suprithasonu55
Hello, so everyone who has an Android and IOS have to uninstall their app ? Is not just one person is several people with the same problem. Even myself cannot see the comment section.
1 reply 0 retweets 0 likes -
Replying to @Lovleeesazy
To clarify, we'll need to try a few trouble shooting steps with the users reporting similar issues to understand better. Could you confirm if you've already tried uninstalling and reinstalling the app? Thanks.
3 replies 0 retweets 1 like -
Replying to @TeamYouTube
Hi there, yes I have twice and still the same problem. The problem is only with my recent video and Im not sure why as I upload regularly and this never happen. My video plays normally it just the comment section it doesn’t load. On my desktop as well same problempic.twitter.com/gjjqLwm7bF
1 reply 0 retweets 0 likes -
Replying to @Lovleeesazy
Hmm, mind sharing the video URLs for us to take a look? Keep us posted.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Still unable to comment. Here is the URL
https://youtu.be/ufqGYR2HsDE 1 reply 0 retweets 0 likes -
Replying to @Lovleeesazy
That doesn't seem right. Please reach out to our Creator Support team who can give you more details on this: http://yt.be/help/partners . Hope this gets resolved.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Hello, Im unable to find the email support do you know of any other way I can reach out for help ?! Thank you!
1 reply 0 retweets 0 likes
Just to confirm, have you already followed the steps mentioned in our Help Center article: https://yt.be/help/CUHX ? Also, make sure you've signed in to the channel/account that's in the YouTube Partner Program. Keep us posted.
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