Hey @YouTube why am I seeing full ads and then the videos not playing and skipping to “up next”?
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Replying to @Real_Chloexoxo
We'd like to help. What device are you on? Keep us posted.
2 replies 0 retweets 22 likes -
Replying to @TeamYouTube
It happens mostly on my AppleTV and sometimes on my iPhone
1 reply 0 retweets 0 likes -
Replying to @Real_Chloexoxo
Appreciate the info. Have you tried uninstalling and reinstalling the app on both devices to see if that makes any difference? Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I have tried and I’m still having the same problem
1 reply 0 retweets 0 likes
Replying to @Real_Chloexoxo
Thanks for trying those steps. We'd recommend sending us a feedback report directly from your YouTube account with these steps: https://yt.be/help/RYwc . You may not get a direct response, but we do review everything to investigate and fix issues.
7:05 PM - 12 Jun 2019
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