@YouTube hi I'm trying to play a YouTube video on the app on my Samsung smart TV - it doesnt play though. I tried casting through my phone - same issue. What do I do?
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Replying to @qaslmysr
We'd like to understand this better. Are you seeing any error message? Also, let us know if you've tried any troubleshooting steps. Keep us posted.
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Replying to @TeamYouTube
never mind! I ended up unplugging my TV and replugged it back in and reset my internet connection, and it fixed. There was no error message - the video would just freeze at the first second of it. Thanks though!
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Replying to @qaslmysr
Glad it's fixed. Reach out to us if you have any other questions.
5:11 PM - 11 Jun 2019
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