I have YouTube Premium so I listen to things with my phone closed and my question is:
Why is it whenever I'm listening to something on my mobile device the audio dips in and out( gets quiet then goes back to normal) like a radio leaving the stations area?
@TeamYouTube
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Replying to @L3GIT_CHIMP17
We'd like to help. Are you on an Android/iOS? Also, have you tried uninstalling and reinstalling the app/updates to check if that makes any difference? Keep us posted.
2 replies 0 retweets 18 likes -
Replying to @TeamYouTube
Android, no, and haven't checked. Have seen this tweeted at
@TeamYouTube before within the last week.1 reply 0 retweets 0 likes -
Replying to @L3GIT_CHIMP17
Thanks for the info. We suggest you to try the steps mentioned below. Also, note that once that app is uninstalled/reinstalled, all the downloaded content will be deleted. Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
So it's the next day and I've updated the app and I'm getting the same problem while it is not as frequent as before.
1 reply 0 retweets 0 likes
Thanks for confirming. We recommend you getting in touch with our YouTube Premium Support team who can look into it for you. Contact them here: https://yt.be/help/hh11 . Hope this gets resolved.
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