@YTCreators unable to edit/change/add channel header art. Every time I try a pop up asking me to sign in shows up and when I click it shows an error message.
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Replying to @toriesuicide
We'd like to help. What device are you on? Also, mind Sharing some screenshots of the error message? Keep us posted.
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Replying to @TeamYouTube
I'm on a Mac Desktop, using Safaripic.twitter.com/BhgnVnpGyy
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Replying to @toriesuicide
Could you try clearing cache and cookies of the browser, here's how: http://yt.be/help/V8qD ? Also, try using a different browser and Incognito mode. Keep us posted.
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Replying to @TeamYouTube
Thanks, seems to work when I clear all my history. But I have to clear again every time I want to make any changes.
1 reply 0 retweets 0 likes
Thanks for trying those steps. You don't have to clear history every time you change channel art. However, if this happens again, send feedback from the account/device experiencing the issue: https://yt.be/help/feedback . You may not get a direct response but we review & use details.
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