Ok so I'm trying to watch videos on YouTube and it keeps pausing to play an ad. This is on android for the record. Not sure if it's iOS as well. You make us watch ads when we tap on the video so why make the app pause a video to play an ad? @YouTube
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Replying to @JasonVo27089861
We'd like to help. Are you seeing any message on the screen when the video pauses? If you're not, try checking for any pending app updates to see if that makes a difference. Keep us posted.
2 replies 0 retweets 12 likes -
Replying to @TeamYouTube
The videos just randomly pause. Sometimes to show an ad sometime it just pauses itself and displays the the thumbnail as if it refreshes itself. It's been happening for about 2 weeks now.
1 reply 0 retweets 0 likes -
Replying to @JasonVo27089861
Thanks for the info. Just to confirm, what device are you on? Let us know.
1 reply 0 retweets 0 likes -
Appreciate the info. Please go to device app settings > YouTube app > uninstall the app updates > restart the device > update the app. Let us know if this helps fix the issue.
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