@TeamYouTube ive been having troubles on ur site and the FAQS you have aren’t helping
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Replying to @stellarspiritt
We'd like to help. Mind sharing more specifics of the issue for us to look into it? Keep us posted.
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Replying to @TeamYouTube
When clicking on one video, it plays its ad but once that ad finishes it play a different video that wasn’t the one I clicked on. Sometimes it plays the video maybe halfway through and starts a different video.
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Replying to @stellarspiritt
Thanks for confirming. What device are you on? Also, could you try signing out and signing back in to see if that fixes the issue? Keep us posted.
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Replying to @TeamYouTube
Im using an LG OLED Tv. I’ve tried signing out and back in but that didn’t work.
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Replying to @stellarspiritt
Appreciate the efforts. Could you try uninstalling and reinstalling the app and check if that helps? Also, make sure the firmware on your TV is updated to the latest version. Let us know how it goes.
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Replying to @TeamYouTube
TV is up to date with its firmware. Uninstalled and reinstalled app but the problem continues.
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Thanks for trying those steps. We'll pass it along to the team. Appreciate your patience in the meantime.
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