@TeamYouTube I’m trying to update my premium subscription to reflect that I am a student, however it won’t let me unless I cancel - I do not want to lose the free month I’m entitled too - who do I speak to about this?
Thanks for reaching out. We recommend getting in touch with our Purchase support team who can look into this for you. Here's how: https://yt.be/help/Lhny . Hope this gets resolved.
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I’ve tried to follow these, but I have no option to actually contact anyone, and just end up in a loop of instructions that don’t go anywhere - basically I have no way to contact anyonepic.twitter.com/60gmZ87fiY
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Uh-oh! Once you open the Help Center that we've shared, click on 'YouTube Premium membership issues & questions' and select the option you're okay with. Hope this helps.
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