Hey @YouTube! Why can't I shuffle my playlist in the mobile app? -_- the only reason I bought Red was to be able to play it in the background with shuffle. I really don't want to unsubscribe from YouTube red....
Thanks for trying those steps. Just to confirm, are you using the most updated version of the OS on your phone? Let us know.
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Yes. Everything is updated
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Thanks for confirming. To help the right team better investigate, please send a feedback report from your account with these steps: https://yt.be/help/feedback . You may not receive a response, but the details will help us identify and fix issues.
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