Hey @TeamYouTube neither the old nor new Dashboard are registering my new video as being my latest, and already getting complaints about it not going to sub boxes.................pic.twitter.com/uCmFk2wg4P
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| Country | Code | For customers of |
|---|---|---|
| United States | 40404 | (any) |
| Canada | 21212 | (any) |
| United Kingdom | 86444 | Vodafone, Orange, 3, O2 |
| Brazil | 40404 | Nextel, TIM |
| Haiti | 40404 | Digicel, Voila |
| Ireland | 51210 | Vodafone, O2 |
| India | 53000 | Bharti Airtel, Videocon, Reliance |
| Indonesia | 89887 | AXIS, 3, Telkomsel, Indosat, XL Axiata |
| Italy | 4880804 | Wind |
| 3424486444 | Vodafone | |
| » See SMS short codes for other countries | ||
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Hey @TeamYouTube neither the old nor new Dashboard are registering my new video as being my latest, and already getting complaints about it not going to sub boxes.................pic.twitter.com/uCmFk2wg4P
When view velocity is so important, these kinds of things are what kills channels and makes people think YouTube isn't a viable option.
I had many say they were never notified of my video released yesterday. Also, youtube dashboard told me "your views are down 38% from normal". so kind of them.
Thanks for reaching out. Just to confirm, have you selected "publish to subscriptions feed and notify subscribers" option while uploading a video? Also, are your subs reporting that they're not receiving notifications?
Yes, those are always selected, and yes, subscribers are reporting.
Thanks for the info! Could you have your subs check their account & device level notification settings to make sure they've opted in to receive *all* notifications? Also, have you checked "Notify subscribers" under advanced settings? Keep us posted.
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