Tons of my subs aren't seeing when I'm live, or getting my notifications. I have hundreds of subs contacting me saying I'm no where to be found on their subscriptions list. Whats going on? @YouTubeGaming @YouTube
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Replying to @QUEENFPS_
Thanks for reaching out. Are your subs reporting that they're not receiving notifications or that the videos aren't appearing in their subs feed? Keep us posted.
1 reply 1 retweet 5 likes -
Replying to @TeamYouTube
Not sure if they reported it to yoitube but they let me know about it.
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Replying to @QUEENFPS_
We'll need to look into this further, send the video URL and screenshots our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know.
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
This is the link to one of the channels that Isn't recieving Notifications im also not showing anywhere on their feeds when I'm live.https://www.youtube.com/user/mmfpdx1
1 reply 0 retweets 0 likes -
Replying to @QUEENFPS_
Thanks for sharing the URL. Have you selected 'Notify Subscribers' under Advance Settings before publishing the videos? Also, could you have your subs to check their account & device notification settings here: https://yt.be/help/AKer ? Keep us updated.
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Replying to @TeamYouTube
I dont see anywhere on my advanced settings where it says Notify Subscribers, I'm also Talking about Live Streams, Not videos.
1 reply 0 retweets 1 like
Appreciate the info. Have you tried getting in touch with our Creator Support team who can look into this further for you? Here's how: https://yt.be/help/7ikW . Hope this gets resolved.
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