@TeamYouTube hello YouTube your recent Android app update has removed my favorites list is there anyway to fix this? I still have quite a few videos on there I haven't finished yet any help would be greatly appreciated thank you in advanced
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Replying to @tirade301
Thanks for reaching out. Just to confirm, are you referring to Liked Videos or Downloaded videos? Let us know.
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Replying to @TeamYouTube
I'm referring to saved videos in a person's favorites list I was was able to see it earlier today but am hour I went to watch a video I saved on it only to find it gone and this was after the update
1 reply 0 retweets 0 likes -
Replying to @tirade301
Thanks for the details. A few more details, are you subscribed to YouTube Premium? Also, have you recently cleared your App's cache which may have resulted in deleting your downloaded videos? Keep us posted.
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Replying to @TeamYouTube
I've done all that and it's still not showing up as you can see by the image I'm talking about my first favorites playlist it's still there and I can add videos but I can't view it and no I'm not subscribed to YouTube premium can't afford to or I'd get itpic.twitter.com/rRGdsXDUVA
2 replies 0 retweets 0 likes
Thanks for confirming. To help the right team better investigate, can you send a feedback report from the device/account having the issue? Steps here: https://yt.be/help/RYwc . You may not receive an individual response, but the details will help us identify and fix issues.
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