Hi @YTCreators apparently my brand account is blocked? How do I fix this? @TeamYouTube #help
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Replying to @Curly_Girly_TV
Thanks for reaching out. By blocked, do you mean that you're no longer able to sign in? Also, have you received any email with more info? Share more details along with a screenshot for us to understand this better. Keep us posted.
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Replying to @TeamYouTube
Hi, it says I’m not old enough, but the account is patent run. I have ID and a credit card to confirm age, but cannot seem to get to the page where I can uploads/type in this information
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Replying to @Curly_Girly_TV
Thanks for the info. We recommend getting in touch with our Creator Support team. Here's how: https://yt.be/help/Ditp . They can look into the details and help you further. Hope this gets resolved.
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Replying to @TeamYouTube
This issue still isn’t resolved. I keep receiving automated responses. I really need to get back into the brand account.
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Replying to @Curly_Girly_TV
We would like to chat further about this. Please follow us & let us know when you do so we can reach out over DM.
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Thanks for following. We've sent you a DM.
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