@TeamYouTube I deactivated an old account in around 2017 and when I try to reactivate it again it requests I set a username for the channel but doesn’t allow me to do that either. Anything I can do?
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Replying to @TragiqPVP
We'd like to look into it. What device are you on? Also, do you see any error message when you try to set a username? Let us know.
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Replying to @TeamYouTube
I do see an error message when I try to set a username, it shows a bunch of TV’s and will not allow me to proceed. I am on PC :)
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Replying to @TragiqPVP
Thanks for the details. Could you try clearing your browser's cache and cookies? Also, try using Incognito mode to check if that fixes the problem. Let us know.
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Replying to @TeamYouTube
Ok so i tried to change my name as it instructed me to and says "Trouble updating your information. Please try again later." Any suggestions on what i could do?
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Thanks for trying those steps. We'd recommend sending us a feedback report directly from your YouTube account with these steps: https://yt.be/help/RYwc . You may not get a direct response, but we do review everything to investigate and fix issues.
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