@teamyoutube why are most of my thumbnails gone when viewing my channel
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Replying to @xCodeh
Thanks for reaching out. What seems to be the issue? Which device are you using? Also, mind sharing any screenshots for us to looking into? Keep us posted.
1 reply 1 retweet 2 likes -
Replying to @TeamYouTube
desktop, mobile (ios), TV app, everything. Multiple people have told me the same as wellpic.twitter.com/bwVkHJvsJX
1 reply 1 retweet 4 likes -
Replying to @xCodeh
Thanks for confirming. We're looking into it. Appreciate your patience.
2 replies 0 retweets 3 likes -
Replying to @TeamYouTube
Hey, any info? It’s still happening with almost every video I make.
1 reply 0 retweets 3 likes -
Replying to @xCodeh
Hey Cody. We've received an update and would like you to check and confirm, if clearing the cache and cookies or using incognito mode helps in fixing the issue. Let us know and we'll take it from there. Thanks.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
I cleared my cache and it's still there. Also on mobile and my TV app.
1 reply 0 retweets 1 like
Thanks for confirming. We've passed this along to our team and we'll get back to you once we know more. Appreciate your team in the meantime.
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