@TeamYouTube why i can't see chat option on Help section on my youtube channel even that i reached the required subs and watchtime to be able to get help via chat ?
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Replying to @albert_vishi
Just to confirm, are you trying to get in touch with our Creator Support team? If yes, channels that are a part of YPP are eligible to use this feature. Mind sharing a screenshot of your channel's 'Status & Features' page for us to take a look? Keep us posted.
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Replying to @TeamYouTube
I am trying to chat with creator support team , you said that accounts with +25k subs and 100k watch hours can chat with creator support team , my account has 165k subs and +30.000.000 minutes in past 30 days
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Replying to @albert_vishi
Hmm, can you make sure you're signed in to the right account. Also, sign out and sign in and try contacting the Creator Support again? Let us know.
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Replying to @TeamYouTube
yeah , sure i was signed in to the right account , i've tried to sign out and in but there is no option for me to chat with creator support team , i wanted to ask that if i put music lyrics on top of the video does it count that i am putting enough effort to not ticked as reused
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Thanks for the details. To be able to reach out our Creator Support team via email/chat, you'd need to be eligible and reviewed/approved for the YouTube Partner Program. Here's more: https://yt.be/help/sjjY . Hope this helps.
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