Thanks for reaching out. What device are you on? Have you already tried any troubleshooting steps? Keep us posted.
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Replying to @chqqd
Appreciate the details. Mind sharing your channel URL and a screenshot of the error you're seeing for us to look into it? Thanks.
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Replying to @chqqd
We see that the channel is active from our end. Also, have you tried uninstalling and reinstalling the YouTube app to see if that makes any difference? If you're using a browser, try clearing the cache & cookies. Let us know if this helps.
0 replies 0 retweets 1 like
Replying to @chqqd
Just to confirm, have you tried signing in using the Brand account credentials? Keep us posted.
6:38 PM - 22 May 2019
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