@YouTube Why do videos not start playing after the ad? I had to reload 4 times earlier before I finally got to the video.
Thanks for reaching out. Could you let us know which device are you on? Also, is this happening with all the videos or any particular video? Keep us posted.
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It happens in the web browser using Chrome. It hasn't happened on the mobile app. It seems to be random because it doesn't happen every time but I'd say 90% of the time when there is an ad.
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Thanks for confirming. Could you try clearing your browser's cache and cookies, using a different browser or Incognito mode? Let us know if either of these helps fix the issue.
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