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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. Luís De Ryck‏ @louloufonseca04 May 22
      • Report Tweet

      @TeamYouTube Oi, tá aqui a URL do canal. No segundo link está a captura de vídeo do bug do canal, podem resolver o bug ?https://www.youtube.com/channel/UCAt9ds_iMqKzJrIUpWBTgIw … https://www.youtube.com/watch?v=5xyJkveO22s …

      1 reply 0 retweets 1 like
    2. TeamYouTube‏Verified account @TeamYouTube May 22
      • Report Tweet
      Replying to @louloufonseca04

      Oi, gostaríamos de entender melhor. Poderia nos enviar mais detalhes sobre o que está acontecendo para podermos investigar? Aguardamos aqui.

      1 reply 0 retweets 0 likes
    3. Luís De Ryck‏ @louloufonseca04 May 22
      • Report Tweet
      Replying to @TeamYouTube

      tenho pessoas que subscreveram mas o numero da inscrição não subiu, por exemplo tenho 96 subs, uma pessoa acaba de subscrever e ainda continuo com 96 em vez de tar com 97. É este o bug, podem resolver?

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube May 22
      • Report Tweet
      Replying to @louloufonseca04

      Entendemo. Muitas vezes, quando os usuários estão inscritos em um grande número de canais, pode ocorrer um erro de exibição com o botão "Inscrever-se". Poderia confirmar com eles se o seu canal aparece no feed de inscrições? Nos mantenha informados.

      1 reply 0 retweets 0 likes
    5. TeamYouTube‏Verified account @TeamYouTube May 22
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      Replying to @louloufonseca04

      Obrigado pela confirmação. Você poderia verificar se esse problema persiste em outros dispositivos móveis ou navegadores? Recomendamos fazer o teste na aba anônima do Google Chrome também. Nos mantenha informados.

      1 reply 0 retweets 0 likes
    6. Luís De Ryck‏ @louloufonseca04 May 22
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      Replying to @TeamYouTube

      Verifiquei, é em todos os dispositivos e navegadores

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube May 22
      • Report Tweet
      Replying to @louloufonseca04

      Realizamos o processo de "Inscrever" em seu canal e não constatamos nenhuma anormalidade. Recomendamos que limpe o cache e os cookies, esse processo corrige determinados erros, como problemas de carregamento ou formatação nos sites: http://yt.be/help/AJ3h . Isso deve ajudar.

      1:11 PM - 22 May 2019
      1 reply 0 retweets 0 likes
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        2. Luís De Ryck‏ @louloufonseca04 May 26
          • Report Tweet
          Replying to @TeamYouTube

          Oi, estão aqui os bugs do meu canal, estão aqui 3 capturas de vídeo, vejam os 3 vídeos até ao fim para perceberem o que se passa, depois digam alguma coisa pf https://www.youtube.com/watch?v=rUt5mAI4fQc … https://www.youtube.com/watch?v=W7AJGa_mlB4 …https://www.youtube.com/watch?v=bs2bKUEtuT8 …

          1 reply 0 retweets 1 like
        3. TeamYouTube‏Verified account @TeamYouTube May 26
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          Replying to @louloufonseca04

          Neste caso você pode enviar um feedback através da ferramenta "Enviar feedback", seguindo estes passos: http://yt.be/help/feedback . Embora cada relatório individual não receba uma resposta direta, analisamos tudo e usamos os detalhes para investigar e corrigir problemas. Obrigado!

          1 reply 0 retweets 1 like
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