@TeamYouTube I have been trying to get in contact with a giveaway winner on my YouTube channel; however, whenever I reply to their comment (on my video) or comment on one of their videos, the comment is instantly deleted. What is the cause of this?
We'd like to help. Which device are you using? Also, have you tried any troubleshooting steps? Keep us posted.
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I have tried both on my phone and desktop. How would you go about trouble shooting this? What confuses me is that I can reply to other comments on my video, just not his.
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Thanks for the info. As a next step, could you login to the account experiencing the issue & send a feedback report with these steps: https://yt.be/help/FQA4 . You may not get a direct response, but the details will help us identify & fix issues.
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