@YouTube how is it that I am paying full price for YouTube premium I still get ads ? What is this ? On my TV ! On my phone ! What am I paying for ?
Thanks for reaching out. Could you make sure you're signing into the right account and also the YouTube app is updated to the latest version? Also, take a look at our resource on YouTube Premium supported devices: https://yt.be/help/Wygz . Keep us posted.
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The whole house is logged in on my account . And I use Chromecast on all TVs . Doesn't matter if I cast from my phone or Google home /nest . And it is updated I did check. It feels bad guys
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Appreciate your efforts. We'd recommend getting in touch with our YouTube Premium support team, who might be able to look into it for you: https://yt.be/help/purchases . Hope this gets resolved.
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