So when you get a bit bigger on YouTube, they give you a Channel Manager in case you have any big problems or questions. Mine left months ago and YouTube is STILL "currently trying to resolve the issue"... my payments have been on hold for months pls
Have you been in touch with the Creator Support team? You can chat or email with them from here: https://yt.be/help/partners Even without a Partner Manager, you still have access to all of our other support options (chat, email, forums, academy, etc): https://yt.be/help/vgMF