@YouTube Need some help getting my custom URL to work on a Branded channel (didn't migrate from personal one), but not getting the support I need from the YouTube Support Forums.
Please advise on how I can get this resolved for my business.
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Replying to @TheGodDamnDM
We'd like to help. What device are you using? What happens when you try to claim a custom URL? Do you see any error message? Let us know.
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Replying to @TeamYouTube
Using laptop. The URL used to be on my personal account, but I have since removed it. When I try to add it to my branded account, it states that the URL is taken. I have the business LLC information and ownership documentation if needed, and access to both accounts still.pic.twitter.com/gTammH2S5v
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Replying to @TheGodDamnDM
Thanks for the info. Could you help us with the desired URL? Keep us posted.
1 reply 0 retweets 1 like -
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Replying to @TheGodDamnDM
Thanks for the info. Also could you share your channel URL? Appreciate it.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
https://www.youtube.com/channel/UCIyG4fzOvdYjxksDkObI-EA … That's the one we're trying to make it go to.
1 reply 0 retweets 0 likes
Thanks for the URL. We've passed this along to our Creator Support team. We'll get back to you once we know more.
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