Appreciate you trying those steps. To help the right team look into this further, could you send feedback from the account/device experiencing the issue: https://yt.be/help/feedback ? While you may not get a direct response, we do review everything and use the details to fix issues.
We're here to help. Just to confirm, are you using an Android or iOS device? Also, check whether restarting the device makes a difference? Keep us posted.
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