@YouTube I'm having trouble uploading a video. I recorded it in the app and it gave me the error message of "Error Preparing Upload" please help.
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Replying to @jkohl92
That doesn't seem right. Are you on iOS or an Android device? Also, take a look at our upload troubleshooter for steps on how to fix this: https://yt.be/help/2SLi . Let us know if that helps.
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Replying to @jkohl92
Thanks for the info. Could you try uninstalling the app, restarting the device & reinstalling the app and try uploading again? Let us know how it goes.
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Replying to @TeamYouTube
I'm afraid to try that since the video was recorded in the YouTube app
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Replying to @jkohl92
Hmm, lets make sure your mobile device has no pending app updates & it's running the most updated OS. Keep us posted.
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Appreciate the info. As a next step we suggest sending a feedback while signed in to your account: https://yt.be/help/3BTa . While every individual report may not get a direct response, we do review & use the details to fix issues.
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