@TeamYouTube I'm trying to upload a new thumbnail to my stream dashboard and it won't replace the current thumbnail. I've tried multiple times on multiple devices and the thumbnail still will not change. Can you look into this or maybe explain why this is happening? Thanks.
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I’ve tried using both my desktop and laptop. I’m not sure what I can do for screenshots, it’s just that the thumbnail on my stream dashboard won’t update. I don’t know if it’s my computer or if there’s something wrong with the site.
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Thanks for the info. Just to confirm, have you tried clearing your browser's cache & cookies? Here's how: https://yt.be/help/uDuM . Also, make sure you're using the most updated version of the browser. Let us know how it goes.
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