@TeamYouTube the new Copyright Tool “Match” always gives me “Oops, something went wrong”, so I can’t use the tool ever... I tried on Safari, Firefox and Chrome. Is there something wrong with my account?
Thanks for reaching out. To confirm, have you tried using the browser Incognito mode or any other troubleshooting steps to see if that makes a difference? Also, please share a screenshot of the error message you see while accessing the Copyright Match tool. Keep us posted.
-
-
I tried to logout and login again on every browser - used the incognito window in Chrome. In the YouTube Studio Beta everything works - except when I click on the Copyright - the "Matches" tab always shows the Oops, something went wrong. Removal requests shows past resolved casespic.twitter.com/mKsryt2LV7
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
This is my channel: https://www.youtube.com/channel/UCyC3HkaEzr7PBNuE2oPvQKg … Since I accepted o the "Copyright Tool" terms and conditions, I always saw the "Oops" in the "Matches" tab. Can you "remove" the "agree" status somehow so we could test the "agree" again?
-
Thanks for trying those steps. We recommend getting in touch with our Creator Support team: https://yt.be/help/4Q4V . They'll be able to get into specifics and help you further.
- 1 more reply
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.