We'd like to look into it. Just to confirm, have you tried clearing your browser's cache and cookies? Here's how: https://yt.be/help/Cko1 . If that doesn't help, mind giving a try on different browsers/Incognito Mode to see if that makes any difference? Let us know.
Appreciate your info. Just to confirm, have you tried those steps provided to you in the last tweet? Also, try restarting the device to see if that makes a difference. Let us know.