Thanks for reaching out. Could you share your channel URL with us? Also, your desired URL? Keep us posted.
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Replying to @TeamYouTube
old url was https://youtube.com/Srekro but it’s expired because I put my YouTube channel to a business account & transferred it to a new email you need to activate my custom URL because my channel is 30 days old & it has a banner & logo & 700+ https://www.youtube.com/channel/UCkXJTuzFxQK73PdllMgRHJA …
@TeamYouTube1 reply 0 retweets 0 likes -
Replying to @shsbshsnsbbsbsv
Thanks for the info. To clarify, when the channel is moved to Brand Account, you'll lose the custom URL. You've to reapply for a new one. Learn more here: https://yt.be/help/KHjM . Hope that helps.
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Replying to @TeamYouTube
@TeamYouTube it won’t let me get a new one it dues not have the clam option my channel is 30+ days old I have a logo and a banner and I have 700+ subscribers1 reply 0 retweets 0 likes -
Replying to @shsbshsnsbbsbsv
Thanks for the info. What device are you on? Also, you can try signing out and back in to see if that helps in fixing the issue. Keep us posted.
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Replying to @TeamYouTube
I tried it on pc and phone and I signed out and in nothing works all I want is to get my custom url because it does not have a clams option and my channel is 30+ old I have 700+ subscribers and I have a banner and logo my channel is called Sythics please help
@TeamYouTube Thanks1 reply 0 retweets 0 likes -
Replying to @shsbshsnsbbsbsv
Thanks for the info. Just to confirm, have you taken a look at our Help Center article on how to remove custom URL & claim a new one: https://yt.be/help/oaZF . Let us know if that helps.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
It won’t let me claim url it says my channel needs to be 30 days old 100 subscribers and have a banner and logo but it won’t let me get one just please fix my url and take a look at it because everything your saying is not helping it’s a bug look at my channel it’s called Sythics
1 reply 0 retweets 0 likes
Thanks for the info. We've passed this along to the Creator Support team to look into it. Appreciate your patience in the meantime.
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