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    1. Bodysoda‏ @SnakeBabuItsMe May 3
      • Report Tweet

      @YouTube Videos are often freezing with buffering kind of animation.... But the audio keeps playing in the background.... Weird problem 😕 #YouTubePremium

      1 reply 0 retweets 2 likes
    2. TeamYouTube‏Verified account @TeamYouTube May 3
      • Report Tweet
      Replying to @SnakeBabuItsMe

      That's odd! What device are you on? If you're on a browser, try clearing the cache and cookies. If you're on a mobile device, try these steps: delete the app > restart your device > reinstall the app. This usually clears things up but let us know if it's still not working!

      1 reply 0 retweets 2 likes
    3. Bodysoda‏ @SnakeBabuItsMe May 3
      • Report Tweet
      Replying to @TeamYouTube

      OnePlus 5... Will try uninstalling and reinstalling

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube May 3
      • Report Tweet
      Replying to @SnakeBabuItsMe

      Sure. Let us know how it goes.

      1 reply 0 retweets 0 likes
    5. Bodysoda‏ @SnakeBabuItsMe May 4
      • Report Tweet
      Replying to @TeamYouTube

      Works fine now 👍

      1 reply 0 retweets 0 likes
    6. TeamYouTube‏Verified account @TeamYouTube May 4
      • Report Tweet
      Replying to @SnakeBabuItsMe

      Glad it's working fine. Let us know if you have any further questions for us.

      2 replies 0 retweets 2 likes
    7. Bodysoda‏ @SnakeBabuItsMe May 16
      • Report Tweet
      Replying to @TeamYouTube

      Bodysoda Retweeted Bodysoda

      I have this same issue cropping up again on my YouTube Premium account. I tried using my non premium account for a day, and I had zero issues. The moment I switch to my premium account, the issue starts to pop up 😲https://twitter.com/SnakeBabuItsMe/status/1124542064870297600?s=19 …

      Bodysoda added,

      Bodysoda @SnakeBabuItsMe
      @YouTube Videos are often freezing with buffering kind of animation.... But the audio keeps playing in the background.... Weird problem 😕 #YouTubePremium
      1 reply 0 retweets 0 likes
    8. Bodysoda‏ @SnakeBabuItsMe May 16
      • Report Tweet
      Replying to @SnakeBabuItsMe @TeamYouTube

      This doesn't look like an issue with my device (OnePlus 5). Can someone help? #YTPremium

      1 reply 0 retweets 0 likes
    9. TeamYouTube‏Verified account @TeamYouTube May 16
      • Report Tweet
      Replying to @SnakeBabuItsMe

      That's odd. Is your device running on the latest OS version? Also, try switching networks to check if that makes any difference. Let us know how it goes.

      1 reply 0 retweets 0 likes
    10. Bodysoda‏ @SnakeBabuItsMe May 16
      • Report Tweet
      Replying to @TeamYouTube

      I'm running the latest version of Oxygen OS 9.0.5 on top of Android Pie. I am facing this specific issue on my Premium Account. When I'm using my non premium account for YouTube, I don't face this issue. Any troubleshooting tips🤔

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube May 16
      • Report Tweet
      Replying to @SnakeBabuItsMe

      Thanks for the details. Have you tried getting in touch with our Premium purchase support team: http://yt.be/help/hh11 ? They can dive into this. Hope this gets resolved.

      8:32 PM - 16 May 2019
      0 replies 0 retweets 0 likes

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