@YouTube Videos are often freezing with buffering kind of animation.... But the audio keeps playing in the background.... Weird problem
#YouTubePremium
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Replying to @SnakeBabuItsMe
That's odd! What device are you on? If you're on a browser, try clearing the cache and cookies. If you're on a mobile device, try these steps: delete the app > restart your device > reinstall the app. This usually clears things up but let us know if it's still not working!
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Replying to @TeamYouTube
OnePlus 5... Will try uninstalling and reinstalling
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Replying to @SnakeBabuItsMe
Glad it's working fine. Let us know if you have any further questions for us.
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Replying to @TeamYouTube
Bodysoda Retweeted Bodysoda
I have this same issue cropping up again on my YouTube Premium account. I tried using my non premium account for a day, and I had zero issues. The moment I switch to my premium account, the issue starts to pop up
https://twitter.com/SnakeBabuItsMe/status/1124542064870297600?s=19 …Bodysoda added,
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Replying to @SnakeBabuItsMe @TeamYouTube
This doesn't look like an issue with my device (OnePlus 5). Can someone help?
#YTPremium1 reply 0 retweets 0 likes -
Replying to @SnakeBabuItsMe
That's odd. Is your device running on the latest OS version? Also, try switching networks to check if that makes any difference. Let us know how it goes.
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Replying to @TeamYouTube
I'm running the latest version of Oxygen OS 9.0.5 on top of Android Pie. I am facing this specific issue on my Premium Account. When I'm using my non premium account for YouTube, I don't face this issue. Any troubleshooting tips
1 reply 0 retweets 0 likes
Thanks for the details. Have you tried getting in touch with our Premium purchase support team: http://yt.be/help/hh11 ? They can dive into this. Hope this gets resolved.
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