@YouTube @XboxSupport please sort out the video freezing issue on the Xbox one x. It’s gone on too long now. People are paying for premium services
Just to confirm, have you tried resetting the YouTube app on your Xbox? Here's how: Click on the gear icon > Click Settings > Click Reset App (Note: All downloaded videos may be deleted)? Let us know.
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Yeah done that, hasn’t worked. Also uninstalled it and reinstalled, nothing. This does seem to be an issue people have been complaining about since last year
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Appreciate your efforts. Make sure your Xbox firmware is updated to the latest version. If the issue still persists, please share a feedback report here: https://yt.be/help/ATqw . You may not receive a direct response, but this is how we track info to investigate and fix issues.
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