@youtube I received an email yesterday saying my account had been suspended, then 2 emails today, one saying I had not violated the terms and everything was reinstated then another saying that my account was terminated. My account has just been closed and I’m very confused why?
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Replying to @Addy67152847
We'd like to look into this. Mind sharing your channel URL for us to understand this better? Also, share screenshots of the emails you received without disclosing any personal info. Keep us posted.
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Replying to @Addy67152847
Thanks for the info. However, we need your channel URL to investigate further. We suggest try identifying your channel URL/ID from saved bookmarks, if any or your browser's history. Let us know. (1/2)
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Replying to @TeamYouTube
https://www.youtube.com/channel/UCtdQNCdbNmi_vlNh8eRUjLg … I think this is the URL, honestly I’m confused because it still seems to work on my app just not work on my computer? But says it’s permanently terminated on my computer
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Replying to @Addy67152847 @TeamYouTube
Any update please let me know- these are the emails I received beforepic.twitter.com/9NnE5kJ6Wp
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Replying to @Addy67152847
Oh ok. We recommend you to wait till end of the day to see if that makes a difference. Let us know.
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Replying to @TeamYouTube
Hey so I’ve waited all day and it’s stayed the same, channel still active just won’t allow to to log in anywhere other than the app?
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Thanks for confirming. We've passed this along to our Policy team. We'll get back to you once we've an update.
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Replying to @TeamYouTube
The issue has been resolved, everything is working fine :) thanks for all your help
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