@TeamYouTube - Why am I not receiving notifications for replies to my comments? I have all the notification options enabled, but all I get is new upload notifications, and I'm missing out on a lot of replies to my comments!!!
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Replying to @twocvbloke
We'd like to help. What device are you on? Also, is this happening with specific notifications (Email notification, Push notification, etc.) or all kinds of notifications? Let us know.
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Replying to @TeamYouTube
Device is PC, and the notifications problem is not being notified of replies from other users to my comments. Push & Email are working (they send new upload & uploader reply notifications as per usual). The last other-user reply notification I had was on the 6th May.
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Replying to @twocvbloke
Thanks for the details. Could you confirm, if this is happening across devices? Also, have you taken a look at our Help Center article for managing comment notifications: https://yt.be/help/qxgQ ? Hope this helps.
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Replying to @TeamYouTube
It's happening across devices, yes, and I've been through the help centre articles (which are outdated BTW, they don't match the current settings pages), I've disabled, saved and re-enabled all the options in the notifications, and still no reply notifications...
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Replying to @twocvbloke
Are you able to follow us so we can reach out to you over DM? Thanks.
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Thanks for following us. We've sent you a DM.
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