@XboxSupport I'm getting a blank green screen on all @Youtube videos just now. Audio is fine. What's going on? Been having purple and green freezes for a while but this is new? #XboxOneX is practically still new :(
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Replying to @x__Asylum
We'd like to help. You could try these steps: Delete the app > Restart your device > Reinstall the app. This usually clears things up. Keep us posted
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I've done this, as well as power cycling the console. Nothing works. From my Google/Reddit searches, this seems to be a common
#XboxOneX issue which is really worrying.1 reply 0 retweets 0 likes -
Replying to @x__Asylum
Thanks for the info. Just to confirm, are there any available OS updates? Let us know.
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Replying to @TeamYouTube
This fixed itself the day after you responded, but it's happening again. Really frustrating having these issues
@XboxSupport2 replies 0 retweets 0 likes
We've seen similar reports and our team is looking into it. Thanks for your patience in the meantime.
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