Hi @TeamYouTube why are none of my stream thumbnails showing? This is across multiple stream videos and it’s appearing this way for others too. No thumbnails is not attracting viewers.
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Replying to @Gadgetgirlkylie
We'd like to look into it. Which device are you using? Try signing out and signing back in to see if that helps. Also, share any screenshots for us to investigate. Keep us posted.
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Replying to @TeamYouTube
On iPad Pro and on my PC. It’s also doing this for viewers on their devices, they’ve told me. Signing out and back in does nothing. All stream VODs, even going pretty far back have no thumbnails and even re-uploading the thumbnails does nothing. Channel - GadgetGirlKyliepic.twitter.com/QdTYYZMe7F
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Replying to @Gadgetgirlkylie
Thanks for the info. We've seen similar reports and are looking into it. Appreciate your patience in the meantime.
2:19 AM - 15 May 2019
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